UMH's 5 Core Values

At UMH, our communities and our organization is built upon a firm foundation of five core values. More than just words on a piece of paper, our values are the threads that tie all of our work together and are the basis from which decisions are made and actions are taken.

These values make all the difference when we provide care for a resident living in one of our UMH assisted living communities. Our staff are committed to our mission, vision, and values, and they reflect these values in the work they do each day. Whether they are cleaning a resident’s apartment, serving a meal in the dining room, leading an exercise class, driving to a medical appointment, or helping a resident with their daily routine, our staff are committed to building relationships with those they serve.

If you or your loved one is considering senior living options and looking for an assisted living community with a mission-driven approach to care, take a closer look at our UMH assisted living communities. We believe that a relationship-centered philosophy best sustains body, mind, and spirit. In fact, we have even created a great new resource that illustrates our mission, vision, and values, entitled, “The ABC’s of Assisted Living”. This free e-book provides a picture of what everyday life is like in one of our UMH assisted living communities, offering thoughts, opinions, tips, and advice on what to consider when exploring the world of senior living options.

We invite you to take a closer look and learn more about what makes us different! Here is an excerpt from the ebook that shares a few details about our five core values:

V is for Values

Our communities and our organization is built upon a firm foundation of five core values. More than just words on a piece of paper, our values are the threads that tie all of our work together and are the basis from which decisions are made and actions are taken.

1. Respect for employees of United Methodist Homes means that each individual, be they a resident, fellow staff member or family member is treated in the highest esteem and with a sense of dignity. Recognizing the individual qualities each person possesses helps to make for a strong and vibrant community. Walk through the halls of any of our communities and see firsthand the respectful relationships that exist.
2. Spirituality within our company is expressed in many different ways. We recognize and acknowledge that each person is an individual and brings many different gifts and unique talents to our collective world. The “spiritual” health of our company is strong, perhaps best realized by the warm and compassionate way new members (residents, families and staff) are welcomed in!
3. To honor the value of Excellence means to be constantly seeking ways to improve and to provide the very best of care. We seek out differing opinions, listen to the input of all parties and respond to new ideas. Our residents directly benefit from the concept of excellence being a value. One way we measure excellence is through yearly satisfaction surveys for all of our stakeholders-residents, families and staff.
4. Collaboration is a key value in our company’s success. We collaborate on a daily basis with other health care providers, medical practitioners and members of the greater community. Through a respectful and collaborative approach, best practices are shared and our residents directly benefit!
5. As an organization, we are responsible for preserving all that has come before us and are responsible to those that will come behind us. This is what we call Stewardship. Over 140 years ago, our founders started to provide care for our most senior members. Today, it is our honor and our privilege to continue that relationship-centered care in the best manner possible. Our values are the tools that help make it all possible.

About the Author

Carlene Rhea is the Executive Director of Middlewoods of Farmington. A 7-year employee of United Methodist Homes, Carlene has helped to create an award winning, relationship based community focused on providing outstanding resident care. Carlene has a degree in Social Work from the University of Vermont and in the past has worked for not-for-profit community based agencies.